Welcome to Ember & Oak Pizzeria's website. By accessing or using this site you agree to these Terms & Conditions. If you do not agree, please do not use the site or place orders. This document governs your rights and obligations when interacting with our online service for pizza orders and related activities.
Acceptance and Changes
By using the site, you confirm that you have read, understood, and agree to these terms. Ember & Oak Pizzeria reserves the right to modify or update these Terms at any time without prior notice. Any changes will take effect immediately upon posting. Your continued use after changes constitute acceptance of the updated terms. We encourage you to review these terms periodically.
Intellectual Property
All content on the site, including menus, images, logos, and text, is owned by or licensed to Ember & Oak Pizzeria and is protected by applicable laws. You may view and download content for personal, non-commercial use only, provided you do not remove any copyright notices or alter the content. Any other use, reproduction, or distribution requires our prior written consent.
Use of the Site
You agree not to misuse the site, including attempting to access restricted areas, bypassing security, or interfering with others’ use. You must provide accurate information when placing orders and keep your account details up to date. We reserve the right to suspend or terminate access for any violation or suspected fraud.
Ordering and Payments
All orders are subject to availability. Prices shown on the site are in £ and include applicable taxes where required. We reserve the right to correct pricing errors at any time, including after an order has been placed. Payment is due at the time of order. We use secure payment methods and will not store sensitive payment data beyond what is necessary for processing.
Delivery and Pickup
Delivery and pickup options are offered at the discretion of Ember & Oak Pizzeria. Delivery times are estimates and may be affected by factors beyond our control. You must provide accurate delivery details. A delivery fee may apply. The risk of loss or damage passes to you upon delivery or pickup, as applicable.
Refunds and Cancellations
refunds and cancellations are handled in accordance with our policy. If you need to cancel, contact us promptly at +44 20 7946 0123 or via the site. We will consider refunds for orders that are not fulfilled, incorrect, or significantly delayed, subject to inspection and approval by our team.
Disclaimer of Warranties; Limitation of Liability
The site is provided “as is” and “as available.” We strive for accuracy but do not guarantee that content is complete, current, or error-free. To the fullest extent permitted by law, Ember & Oak Pizzeria and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from use of the site or products, including but not limited to delays, errors, or service interruptions.
Indemnification
You agree to defend, indemnify, and hold harmless Ember & Oak Pizzeria, its officers, employees, and affiliates from any claims, losses, damages, or costs arising from your use of the site, violation of these terms, or infringement of third-party rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of United Kingdom, and any disputes will be resolved in the courts of London located in W1D 3QG. If any provision is found invalid, the remaining provisions will continue in full force and effect.
Third-Party Links
The site may contain links to third-party sites or services. We do not endorse or assume responsibility for their content, products, or practices. Your use of linked sites is at your own risk.
Contact Information
For questions about these Terms, please contact us at +44 20 7946 0123 or visit our site at freshgoldensource.xyz. Our physical location is at 14 Pizza Lane, London, W1D 3QG, United Kingdom.
Last updated: 01 October 2025