This Privacy Policy describes how Ember & Oak Pizzeria collects, uses, stores, and protects your personal information when you visit or make a purchase from freshgoldensource.xyz (the “Site”). We are committed to safeguarding your privacy and ensuring your information is handled in a secure and responsible way. By using the Site, you agree to the practices described in this policy.
Overview and Scope. This policy applies to personal information we collect through the Site, including when you place a takeout or delivery order at our Pizzeria, sign up for promotions, or contact us for support. It does not apply to information collected by other sites or by any third parties that we do not control, even if you access them through the Site.
Information We Collect. We collect information to provide a better experience to our customers and to operate the business efficiently. This may include:
- Identification and contact details such as name, phone number, and delivery address to fulfill orders and respond to inquiries.
- Order details, payment data, and transaction history to process orders, manage inventory, and improve service quality.
- Technical data such as device information, IP address, browser type, pages visited, and access times to analyze site performance and protect against fraud.
- Preference information, such as past orders and customer communications, to personalize offers and recommendations.
Information You Provide. We collect information you provide directly, such as when you place an order, create an account, subscribe to newsletters, or contact customer support. This may include contact details, delivery instructions, and feedback you provide. We do not request or store sensitive financial data beyond what is needed to process payments with our trusted payment processors, and we rely on their security measures.
How We Use Your Information. We use your information to:
- Process and fulfill orders, manage payments, and handle returns or inquiries.
- Communicate with you about orders, promotions, and updates related to the Site.
- Improve the Site, customize content, and optimize the user experience for your device and location.
- Detect and prevent fraud, abuse, and security incidents, and comply with legal obligations.
Legal Basis for Processing. We process personal data where required by applicable law and where processing is necessary for our legitimate interests, such as to provide goods and services, maintain the Site, and enhance user experience, balanced against your rights. In some cases, we may rely on your consent, which you can withdraw at any time by contacting us or adjusting your preferences.
Cookies and Tracking Technologies. We use cookies and similar technologies to recognize you when you visit the Site, remember your preferences, analyze site usage, and measure the effectiveness of promotions. You can manage cookie preferences in your browser settings and through consent options on the Site. Disabling cookies may affect some features and functionality of the Site.
Data Sharing and Disclosure. We may share your information with:
- Service providers who assist with order fulfillment, payments, customer support, and analytics.
- Business partners for promotions or related services, with appropriate safeguards.
- Authorities or third parties when required by law, to protect our rights, or to prevent fraud.
International Transfers. When you place orders or use the Site from other regions, your information may be transferred to servers and processors located in jurisdictions outside your country. We take steps to ensure appropriate safeguards for such transfers in accordance with applicable law.
Security of Your Information. We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, and unauthorized access. However, no system is completely secure, and you should take care to protect your account credentials and monitor your communications with us.
Data Retention. We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion, we will remove or anonymize your data consistent with legal and operational requirements.
Your Rights. Depending on your location, you may have rights regarding your personal data, such as access, correction, deletion, objection to processing, and data portability. You can exercise these rights by contacting us using the details below. Note that we may need to verify your identity before fulfilling such requests.
Children’s Privacy. The Site is not intended for children under the age of 16 without parental consent. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal information without consent, contact us to review and remove the information as appropriate.
Third-Party Links. The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites, and their privacy policies may differ from ours. We encourage you to review the privacy policies of any sites you visit.
Changes to This Policy. We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the bottom of the policy and, where required, provide you with notice. We encourage you to review this policy periodically for any changes.
Contact Us. If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at +44 20 7946 0123 or via our website at freshgoldensource.xyz for assistance. Include your order number or account details when relevant to expedite support.
Last Updated: August 20, 2024
Privacy-related decisions take into account the privacy of all customers dining at London, United Kingdom. This policy is designed for a Pizzeria experience that prioritizes transparency, security, and respectful handling of your personal information as you enjoy your favorite meal. We appreciate your trust in Ember & Oak Pizzeria to safeguard your data while delivering tasty food and prompt service.